BUSINESS INNOVATION SERVICES
Future-proof essential business services
Reimagine, rethink & redesign
Today’s demand for seamless citizen experiences is unprecedented, and public sector organisations must support innovative service delivery to meet these heightened expectations. Citizens now expect access to information round the clock, with self-service options and automated solutions to quicken processes.
Our experts will help you uncover business pain points and identify key use cases, setting the stage for your organisation's digital evolution. Focusing on compliance and transparency in business processes, along with the contributions of data, you can kickstart your transformation journey that envisions your organisation’s future.
Our tried and tested methodology
A practical approach to innovation
Identify
Our business and technology consultants take an end-to-end view of your organisation to identify key process areas ripe for in-depth analysis.
Uncover
Through collaborative investigation, we uncover business challenges and pinpoint use cases that set the stage for your digital evolution.
Analyse
During workshops, we delve into your business processes, reviewing components such as inputs, outputs, procedures, controls, and technologies.
FEATURED SUCCESS STORY
Leveraging Microsoft Technology with CloudSource Innovation Services
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Agile SCRUM Project Governance
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PROSCI Business Change Management Structures
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C0-Delivery Partnership & Collaboration
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Microsoft Azure Platform and Data Processing
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Microsoft Dynamics 365 Registrations and Case Work System
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Microsoft Power Platform Automation
Challenge
At the core of NMC’s business was a bespoke, ageing technology that processed Registrations, Renewals, and Payments and hosted their Register. This outdated system was disconnected from other critical line-of-business applications for their regulatory operations.
Solution
CloudSource partnered with NMC to address several business-critical IT risks, capitalise on their business data and drive change forward in their organisation through effective change management. By Leveraging Microsoft Azure, Dynamics 365 & Power Platform, we established a new technology platform that future-proofed their essential services.
Outcome
Through this partnership, we have implemented a state-of-the-art business platform that has digitised NMC's essential services, centralised their data, and ensured secure hosting in Microsoft’s data centre. This cutting-edge technology will future-proof NMC's operations and significantly enhance the value delivered to their registrants.
WHY CHOOSE US
Practical expertise your team can rely on
Create an organisational vision and roadmap to guide you there
Guide implementation throughout the project lifecycle
Stakeholder engagement and communications
Risk, issues and management reporting
Establish direction and architectural standards
Low-code solution design planning
Develop a comprehensive testing strategy
Business continuity planning through managed services